Refund Policy
This Refund Policy (the "Policy") applies to the YI cloud storage.
BY USING THIS SITE, YOU AGREE TO THIS POLICY; IF YOU DO NOT AGREE, PLEASE DO NOT USE THIS SERVICE.
Refund Policy:
Please carefully follow our refund process:
1. If you request refund, please contact our Support Center by email or phone with following information:
Account information
Order number
Reason for refund
2.Our customer service team will respond to your request within 24 hours.
3.After confirm your request, your service will be ended and your money will be refund back. Please note the refund times below:
For credit card refunds, please allow 7-30 business days for the transaction to process.
For Paypal refunds, please allow up to 7 business days for the transaction to appear in your account.
