SUPPORT// YI MIRRORLESS CAMERA
  

Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why can't the camera detect faces when shooting portraits?

Please make sure the face detection function is turned on;

Please make sure the subject's eyes are not covered by his/her hair;

Please make sure the subject's face is not covered by a hat, a mask or sunglasses;

Please make sure the subject's face is diagonal to the lens.

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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why can't the camera detect faces when shooting portraits?

Please make sure the face detection function is turned on;

Please make sure the subject's eyes are not covered by his/her hair;

Please make sure the subject's face is not covered by a hat, a mask or sunglasses;

Please make sure the subject's face is diagonal to the lens.


 
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